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chelsy225 Author

Level 1

4 points

Blank screen

Hi! I just got an Apple Watch 6. I’m having issues with my messages. I can see my texts but when someone texts me, it’s a blank screen. Please help!

thank you!

Apple Watch Series 6, watchOS 7

Posted on Nov 22, 2021 5:13 PM

Top-ranking reply

javaliga

Level 10

119,857 points

Posted on Nov 22, 2021 5:35 PM

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support

If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support

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