iPhone 11 won't open apps or turn off

Why won't my apps open or Iphone 11 turn off?

iPhone 11, iOS 14

Posted on Nov 22, 2021 5:23 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 23, 2021 12:24 PM

Hello djlaw3000,


We see you're having some issues with your iPhone being unresponsive, and we'd like to help.


As it sounds like the device itself is unresponsive, try a forced restart of the device.

The steps for that can be found here: Force restart iPhone


If the above steps don't help, you can try further steps from here: If your iPhone won't turn on or is frozen


If you still can't open an app, there are some steps particular to that here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


Cheers.

1 reply
Question marked as Top-ranking reply

Nov 23, 2021 12:24 PM in response to djlaw3000

Hello djlaw3000,


We see you're having some issues with your iPhone being unresponsive, and we'd like to help.


As it sounds like the device itself is unresponsive, try a forced restart of the device.

The steps for that can be found here: Force restart iPhone


If the above steps don't help, you can try further steps from here: If your iPhone won't turn on or is frozen


If you still can't open an app, there are some steps particular to that here: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open


Cheers.

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iPhone 11 won't open apps or turn off

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