iphone x cannot connect to app store

Hello ~Take a look here:

If you see a message that says 'Your account has been ...

If this is the message that you see go ahead and contact support as this is usually Apple’s way of letting you know that there may be an issue with your account. You may contact from within the blue link above or by going to upper right hand corner and clicking on Get Support or:

Contact Apple for support and service

~Katana-San~