I just bought a pair of Beats Fit Pros from Target and anytime I use them for voice calls or voice recording the first several seconds are completely muffled (as if I'd covered up the mics) and then it clears up (it still sounds terrible.) I've reset them, unpaired, re-paired them and tried with a myriad of devices (iPhone 12 Pro, MacBook Air, PC, etc.) all to no avail.
I have the latest firmware as far as I can tell.
Hey there GiorgioMG,
We understand you're experiencing an issue with the mic quality on your Beats Fit Pro on multiple devices.
You've done some great troubleshooting steps so far!
If the issue persists with multiple devices and apps after those steps, it sounds like the Beats may need service. Learn more here: Beats Repair and Service
To explore available options, reach out here: Get Support
Regards.
This is really terrible. Not sure if the upcoming upgrade can fix it. Everyone is complaining that they can't hear me
Just bought Beats Fit Pros…. Muffled and delayed when answering voice calls. I have reset and unpaired with no success in addressing this issue. Looks like they’re going to be returned.
The latest update didn't fix the problem. When you buy $200 headsets it's quite frustrating to face this kind of problem
Beats Fit Pro mic problem
