a trojan ?

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Level 1

8 points

a trojan ?

What happened half an hour ago… Surfing on the net, a popup showed up and warned me very heavily and severe: my Mac has been blocked and I have to call "Apple Support" within five minutes (phone 09 70 18 31 05, in France).

It looked very "Apple".

I dialed the number, and someone told me to get help, I have to pay 200 euros and a further monthly subscription.

Immediately, I cut this conversation. Shut down the Mac, restarted in safe mode and cleaned the history of Safari. Everything looks good, now.

And then my phone rang, a number in the UK (+44 24 8723 2916), "Apple Support"…

I cut this call too.

With Malware running, I feel quite safe. But, but, but…

Anybody familiar with this phone numbers?

Take care,

Peter.

Posted on Nov 23, 2021 4:17 AM

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Answer 1

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stedman1

Community+ 2024

Level 10

262,048 points

Nov 23, 2021 4:24 AM in response to Petrus XIII

All such messages are scams presented by criminals. If you didn’t allow the criminals to access your computer when you called them, no further steps are required.

The phone call you received is a result of you having previously called the scam number. In most cases, the numbers are 100% irrelevant because the scammers use number spoofing.

https://discussions.apple.com/docs/DOC-8071

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Answer 2

Petrus XIII Author

Level 1

8 points

Nov 23, 2021 4:32 AM in response to stedman1

Thanks, Stedman 1.

Why didn't Malware detected this joke?

I sent them a message, of course.

Peter.

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a trojan ?

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