I have controledmy phone by someone


I get many data when I am at home alone and I cant use my phone or even over my phone capacity...


also when I login appleId shows somebody tring to login my account...

I am using this Id with this phone even...


also many otherthings happen


gps etc to make my location and time data is damaged by someon especially when I am alone at home...


even police does not have ideas.

iPhone X, 15

Posted on Nov 23, 2021 5:39 AM

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Posted on Nov 23, 2021 9:03 AM

Click on this link "If you think your Apple ID has been compromised" --> https://support.apple.com/HT204145


'Checklist: If you want to see if anyone else has access to your device or accounts' click here --> https://support.apple.com/HT212021


Security and your Apple ID - https://support.apple.com/HT201303


Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." Better for directly reporting an issue.


Maybe somebody on this support forum can better understand the messages you see --> 公式 Apple サポートコミュニティ

5 replies
Question marked as Top-ranking reply

Nov 23, 2021 9:03 AM in response to Kazuma1192

Click on this link "If you think your Apple ID has been compromised" --> https://support.apple.com/HT204145


'Checklist: If you want to see if anyone else has access to your device or accounts' click here --> https://support.apple.com/HT212021


Security and your Apple ID - https://support.apple.com/HT201303


Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues." Better for directly reporting an issue.


Maybe somebody on this support forum can better understand the messages you see --> 公式 Apple サポートコミュニティ

Nov 23, 2021 9:45 AM in response to Kazuma1192

Hi,


When you have two-factor authentication enabled for your Apple ID, each time you sign into a new device or online you will receive a notification on your trusted device or trusted phone number associated to the Apple ID. 


The notification that appears on the trusted device gives you the option to deny or allow the sign-in attempt, and should say “Apple ID sign-in requested”. 

When you tap “Allow” you receive the six digit verification code required to complete the sign-in. It does try to ping the location, or the nearest location, based on where the sign-in attempt is requested, and majority of the time is incorrect. If it is you signing in to your Apple ID at that moment, this is expected behavior. 


https://support.apple.com/en-us/HT204974


If you still feel your device is not secure, I would recommend checking to see if you have any profiles or configurations installed within Settings > General > Profiles. 

* Please note this option only appears within Settings if you do have a Profile installed. If you do not see the option within your Settings, nothing has been installed.


https://support.apple.com/guide/iphone/install-or-remove-configuration-profiles-iph6c493b19/15.0/ios/15.0?


https://support.apple.com/en-us/HT209435


If, for whatever reason, you still feel general unease, I would recommend erasing all content and settings in order to set the iPhone up as a new again.  Do not restore from a backup.


Settings > General > Transfer or Reset iPhone > Erase all Content and Settings.


I would also like to point out that Apple takes customer privacy and security very seriously. It is extremely unlikely that the device has been compromised. However, if you jailbreak your device, or engage in other unauthorized modifications, this can result with the device becoming exposed to vulnerabilities. 


https://support.apple.com/en-us/HT201954


https://support.apple.com/guide/iphone/use-built-in-security-and-privacy-protections-iph6e7d349d1/15.0/ios/15.0?


Hope this helps! 

Nov 25, 2021 12:22 AM in response to Kazuma1192

Hi thank you for comment.



Thank you for advice.

Today I tried tm delete many files however after while its over flow again.


I also tring to ask police internet victim office however phone is unstable maby because data flowing.


It is criminaly serius problems.

Also I uppdata sevenfrags(game to test phone also seems not commect propary becaus ingame data has works good but server data hasnot change I am not sure the data accsess propary... If it worked good then I am happy. I wish.

anyway maby sometime I cant make even emergency call so I comment it.

Thank you for the advice.

Have a good day.

Nov 27, 2021 1:19 PM in response to Kazuma1192

You really are likely to get better assistance with this on the Japanese support site. They would be more familiar with the Japanese networks which I know from friends in Japan can have all kinds of annoying security features, and also be able to read all the things you post. Since they are images and my tools cannot translate images, I can do nothing with them.


Good luck!

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I have controledmy phone by someone

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