You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Face ID stopped working. I have reset and apple says the camera has an issue?

How do I get face ID working again?

iPhone 11 Pro, iOS 15

Posted on Nov 23, 2021 5:51 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 23, 2021 6:01 AM

If you just have issues with Face ID not working properly, read this document:

'If Face ID isn't working on your iPhone or iPad Pro', click here --> https://support.apple.com/HT208114


If an alert says Face ID has been disabled on your iPhone or iPad Pro, this document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186


1 reply
Question marked as Top-ranking reply

Nov 23, 2021 6:01 AM in response to timfrmsoucarolina

If you just have issues with Face ID not working properly, read this document:

'If Face ID isn't working on your iPhone or iPad Pro', click here --> https://support.apple.com/HT208114


If an alert says Face ID has been disabled on your iPhone or iPad Pro, this document deals with that specific issue:

"If an alert says Face ID has been disabled on your iPhone or iPad Pro", click here --> https://support.apple.com/HT208186


Face ID stopped working. I have reset and apple says the camera has an issue?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.