Hi, I’ve received an email as shown in the picture stated that there’s problem with my payment but I don’t know what’s the problem is? I tracked my order and its still processing. I even tried to check with helpline and still saying that my order is processing. I’ve tried to check an errors but couldn’t find any. How can I know if my payment is successful?
Hi ntshblh!
It sounds like you're concerned about an online order, and we're happy to help.
For help with new device orders, we recommend reaching out to our sales specialists here: Contacting Apple
If necessary, select your country or region from the dropdown menu at the top of the page and click continue to have it reflect relevant information for your location.
Cheers!
yesterday apple send me an email and sms with this problem but today i saw my bank amount already deducted and oder status show me preparing to ship, so for this issue i also need to call bank? I didn't call bank and apple service yesterday but today the system show me preparing to ship, it means the problem solved ady rite?
hello, do you solve it? I have this problem also can you tell me how do I fix this problem?
Hi. I did. I called my bank to approve my transaction.
Action Required: Problems with payment
