Hello. I am asking a question for my mother. Her phone and computer and everything is through her Apple ID which is an email address that no longer exists.
I would like to delete this old email address and replace it with her new one however I don’t want to lose any of her old contacts and information. Is there any way of fixing this. Her email address is an old roadrunner account that she cannot get access to anymore.
thanks
Rather than deleting the Apple ID, change the email address that she uses for her Apple ID. You can do that even if she no longer has access to the old email and changing will not result in loss of any information. See the instructions in: Change your Apple ID - Apple Support
Rather than deleting the Apple ID, change the email address that she uses for her Apple ID. You can do that even if she no longer has access to the old email and changing will not result in loss of any information. See the instructions in: Change your Apple ID - Apple Support
Apple ID is an old email address that doesn’t exist
