You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone stop working

My phone started turning off and on now it’s just staying on the apple logo

iPhone 6s Plus

Posted on Nov 23, 2021 1:49 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 24, 2021 2:29 AM

Frozen phone or Logo Bootloop or Stuck on apple logo

see the process below, using the Update option if possible.

Work all through it. There are several stages.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

There is no guarantee you can save any data since your last backup if you need to use the Restore option.

1 reply
Question marked as Top-ranking reply

Nov 24, 2021 2:29 AM in response to cyth101

Frozen phone or Logo Bootloop or Stuck on apple logo

see the process below, using the Update option if possible.

Work all through it. There are several stages.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

There is no guarantee you can save any data since your last backup if you need to use the Restore option.

My iPhone stop working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.