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I Phone 13 turns off by itself

I purchased an iPhone 13 last week and the phone has been turning off by itself at least three times a day. Once it turns off I cannot turn it back on for almost 3-4 minutes. Is that a defective phone?

I will be out of the country until the beginning of February and will not be able to return this purchase within the 14 days.

What are my options ?


thanks,

lina

iPhone 13, iOS 15

Posted on Nov 24, 2021 12:51 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 24, 2021 1:04 AM

Please follow the steps in the following link for support with this issue: If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly




1 reply

I Phone 13 turns off by itself

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