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rshap38 Author

Level 1

4 points

Setting up with ethernet connection

When I connect Apple TV 4k with ethernet cable it does not work. My other TV streamers work with same ethernet connection. How do I solve this problem?

Apple TV 4K, tvOS 15

Posted on Nov 24, 2021 6:11 AM

Top-ranking reply

rkaufmann87

Level 10

144,856 points

Posted on Nov 24, 2021 7:58 AM

I would recommend starting by doing:

· Unplug Modem from it’s power source for 2-3 minutes and then plug it back in.

· Unplug Router from it’s power source for 2-3 minutes and then plug it back in.

· Unplug Apple TV from it’s power source for 2-3 minutes and then plug it back in and retest the system.

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Setting up with ethernet connection

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