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My MacBook will not start up

My MacBook will not start up

Posted on Nov 24, 2021 8:15 AM

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Question marked as Best reply

Posted on Nov 24, 2021 10:38 PM

Hi rja7227,

Welcome to the Apple Community.

where some of us do our best to help each other troubleshoot.


Wondering

  • which MacBook (year) you are using,
  • which iOS is installed on the MacBook
  • what you were doing when you last used the Mac (shut down ? crashed ? froze ? error message ? update failed ?)
  • what you have tried when the Mac wouldn't start,
  • if you contacted Apple Support after reading the article you came here from, and what Apple said about your Mac.


Apple support have articles online that may (or may not) help.


If an error occurred while updating or installing macOS:

https://support.apple.com/en-au/HT212526


Ways to start up your Mac

https://support.apple.com/en-au/guide/mac-help/mh26785/11.0/mac/11.0


If your Mac doesn't start up all the way

https://support.apple.com/en-au/HT204156


If your Mac doesn’t start up as expected:

https://support.apple.com/en-au/guide/mac-help/mchlp2889/11.0/mac/11.0


Hope this helps you :-)


Or ... if you still need help:


Apple phone numbers around the world

Contact Apple for support and service:

https://support.apple.com/en-us/HT201232


If your country is not listed: 

Apple Assistance:

Choose your country or region:

https://support.apple.com/choose-country-region


OR

There is a "Get Support" link to Apple at top right on this discussion page.


All the best.




1 reply
Question marked as Best reply

Nov 24, 2021 10:38 PM in response to rja7227

Hi rja7227,

Welcome to the Apple Community.

where some of us do our best to help each other troubleshoot.


Wondering

  • which MacBook (year) you are using,
  • which iOS is installed on the MacBook
  • what you were doing when you last used the Mac (shut down ? crashed ? froze ? error message ? update failed ?)
  • what you have tried when the Mac wouldn't start,
  • if you contacted Apple Support after reading the article you came here from, and what Apple said about your Mac.


Apple support have articles online that may (or may not) help.


If an error occurred while updating or installing macOS:

https://support.apple.com/en-au/HT212526


Ways to start up your Mac

https://support.apple.com/en-au/guide/mac-help/mh26785/11.0/mac/11.0


If your Mac doesn't start up all the way

https://support.apple.com/en-au/HT204156


If your Mac doesn’t start up as expected:

https://support.apple.com/en-au/guide/mac-help/mchlp2889/11.0/mac/11.0


Hope this helps you :-)


Or ... if you still need help:


Apple phone numbers around the world

Contact Apple for support and service:

https://support.apple.com/en-us/HT201232


If your country is not listed: 

Apple Assistance:

Choose your country or region:

https://support.apple.com/choose-country-region


OR

There is a "Get Support" link to Apple at top right on this discussion page.


All the best.




My MacBook will not start up

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