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Helpme959 Author

Level 1

4 points

Start up problem

We tried restoring the computer to its original settings and ran into a problem. The flashing folder with the question mark is locked and the Mac won’t start upwhat do I do?

Posted on Nov 24, 2021 9:55 AM

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

189,198 points

Posted on Nov 24, 2021 10:19 AM

Helpme959 wrote:

We tried restoring the computer to its original settings and ran into a problem. The flashing folder with the question mark is locked and the Mac won’t start upwhat do I do?

Same as here— If your Mac starts up to a question mark

If your Mac doesn't start up all the way

https://support.apple.com/en-us/HT204156 

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Start up problem

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