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Start up problem

We tried restoring the computer to its original settings and ran into a problem. The flashing folder with the question mark is locked and the Mac won’t start upwhat do I do?

Posted on Nov 24, 2021 9:55 AM

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Question marked as Top-ranking reply

Posted on Nov 24, 2021 10:19 AM

Helpme959 wrote:

We tried restoring the computer to its original settings and ran into a problem. The flashing folder with the question mark is locked and the Mac won’t start upwhat do I do?


Same as here— If your Mac starts up to a question mark


If your Mac doesn't start up all the way

https://support.apple.com/en-us/HT204156

2 replies
Question marked as Top-ranking reply

Nov 24, 2021 10:19 AM in response to Helpme959

Helpme959 wrote:

We tried restoring the computer to its original settings and ran into a problem. The flashing folder with the question mark is locked and the Mac won’t start upwhat do I do?


Same as here— If your Mac starts up to a question mark


If your Mac doesn't start up all the way

https://support.apple.com/en-us/HT204156

Start up problem

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