Hello I have a random number on my FaceTime and iMessage

I have a random number on my FaceTime and iMessage

iPhone 11, iOS 15

Posted on Nov 24, 2021 12:28 PM

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Question marked as Top-ranking reply

Posted on Nov 26, 2021 6:51 AM

Hey Dinga112,


That definitely makes more sense to us, thank you for explaining further.


If you need to remove the phone number and add another one, you can use these steps: Add or remove your phone number in Messages or FaceTime


In case those steps don't work, try to reset your Apple ID password: Change your Apple ID password

Then repeat the steps in the first resource above.


Let us know if that sorts this out for you, cheers!

3 replies
Question marked as Top-ranking reply

Nov 26, 2021 6:51 AM in response to Dinga112

Hey Dinga112,


That definitely makes more sense to us, thank you for explaining further.


If you need to remove the phone number and add another one, you can use these steps: Add or remove your phone number in Messages or FaceTime


In case those steps don't work, try to reset your Apple ID password: Change your Apple ID password

Then repeat the steps in the first resource above.


Let us know if that sorts this out for you, cheers!

Nov 25, 2021 11:14 AM in response to Dinga112

Hello Dinga112,


Thank you for using Apple Support Communities. Based on your post, you have a random number showing up on FaceTime and the Messages app. We'll do our best to assist with this.


We're a bit confused. Are you saying there is an unknown phone number appearing within the FaceTime and Messages apps? Does it appear to have been a missed call or message? Could it be from a contact that no longer appears as a contact? What does the text or iMessage say exactly within the Messages app? This could be related to phishing: Recognize and avoid phishing messages, phony support calls, and other scams


If it's not related to a phishing attempt or you're worried about your Apple ID, you can always reset the password to secure the account: If you forgot your Apple ID password


Hoping this helps out, take care.

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Hello I have a random number on my FaceTime and iMessage

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