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My question is my daughter changed her password and loved her phone then we reset and she doesn’t no her Apple ID password and I can’t do anything

My daughter changed her password to her phone so we went to computer and reset it then she doesn’t remember her Apple ID password and we can’t get in the phone what do I do

iPhone SE, iOS 15

Posted on Nov 24, 2021 12:58 PM

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Question marked as Top-ranking reply

Posted on Nov 24, 2021 1:10 PM

She can try to reset the password for her Apple ID at https://iforgot.apple.com


If she can't do that, Apple will require the original sales receipt for the device from an authorized retailer. If you can't produce that, it's not usable.


4 replies

My question is my daughter changed her password and loved her phone then we reset and she doesn’t no her Apple ID password and I can’t do anything

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