Two factor authorization needs to be reset for a new number … old phone broke can’t get a txt from it

How to change number for two factor authorization… the old phone broke so can’t send a code to the phone

Posted on Nov 24, 2021 9:32 PM

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Question marked as Top-ranking reply

Posted on Nov 25, 2021 8:08 AM

To see how to 'Get a verification code and sign in with two-factor authentication', click here --> https://support.apple.com/HT204974

If you lack a way to view a verification code but can still log into your Apple Account, you can add a way to get a code. "You can manage your trusted phone numbers, trusted devices, and other account information from your Apple ID account page." Click here --> https://appleid.apple.com/

From: https://support.apple.com/HT204915


If you have no available trusted devices or numbers, and cannot sign into your account (such as when you have a forgotten password) to add a way to get a verification code, read:

How to use account recovery when you can’t reset your Apple ID password - https://support.apple.com/HT204921

"The fastest and easiest way to reset your password is from an Apple device. Before you start the account recovery waiting period, try to reset your forgotten password on a trusted device. Or borrow a friend or family member’s iPhone, iPad, or iPod touch and use the Find My iPhone app to reset your password. You can even visit an Apple Store and ask to use a device on site."


Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."


2 replies
Question marked as Top-ranking reply

Nov 25, 2021 8:08 AM in response to Hillbilly76

To see how to 'Get a verification code and sign in with two-factor authentication', click here --> https://support.apple.com/HT204974

If you lack a way to view a verification code but can still log into your Apple Account, you can add a way to get a code. "You can manage your trusted phone numbers, trusted devices, and other account information from your Apple ID account page." Click here --> https://appleid.apple.com/

From: https://support.apple.com/HT204915


If you have no available trusted devices or numbers, and cannot sign into your account (such as when you have a forgotten password) to add a way to get a verification code, read:

How to use account recovery when you can’t reset your Apple ID password - https://support.apple.com/HT204921

"The fastest and easiest way to reset your password is from an Apple device. Before you start the account recovery waiting period, try to reset your forgotten password on a trusted device. Or borrow a friend or family member’s iPhone, iPad, or iPod touch and use the Find My iPhone app to reset your password. You can even visit an Apple Store and ask to use a device on site."


Contact Apple for help with Apple ID account security - https://support.apple.com/HT204169 "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."


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Two factor authorization needs to be reset for a new number … old phone broke can’t get a txt from it

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