Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

verification required

I've been trying to download apps on my phone but every time I go to do so I get the verification required pop up. I went to go and update my payment info but instead, I removed it. and even then I am still getting the pop-up. Not sure what to do.

Posted on Nov 24, 2021 8:58 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 25, 2021 1:35 PM

How did you remove the payment method? Do you have a NONE option in the payment methods that you chose?


If you don't have a NONE option, you usually have to have a valid payment option in your account details, even to download free apps.


M1 Mac mini, macOS 12.0.1; Watch, series 5 GPS/cellular, watchOS 8.1; iPad Pro 2nd Gen, iPadOS 15.1; iPad Air 2, iPadOS 15.1; iPhone 12 Pro, iOS 15.1; TV 4th Gen, tvOS 15.1; HomePods, audioOS 15.1 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Nov 25, 2021 1:35 PM in response to grace5981

How did you remove the payment method? Do you have a NONE option in the payment methods that you chose?


If you don't have a NONE option, you usually have to have a valid payment option in your account details, even to download free apps.


M1 Mac mini, macOS 12.0.1; Watch, series 5 GPS/cellular, watchOS 8.1; iPad Pro 2nd Gen, iPadOS 15.1; iPad Air 2, iPadOS 15.1; iPhone 12 Pro, iOS 15.1; TV 4th Gen, tvOS 15.1; HomePods, audioOS 15.1 and Airport Express w/ Airplay 2

verification required

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.