You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

verification required

I've been trying to download apps on my phone but every time I go to do so I get the verification required pop up. I went to go and update my payment info but instead, I removed it. and even then I am still getting the pop-up. Not sure what to do.

Posted on Nov 24, 2021 8:58 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 25, 2021 1:35 PM

How did you remove the payment method? Do you have a NONE option in the payment methods that you chose?


If you don't have a NONE option, you usually have to have a valid payment option in your account details, even to download free apps.


M1 Mac mini, macOS 12.0.1; Watch, series 5 GPS/cellular, watchOS 8.1; iPad Pro 2nd Gen, iPadOS 15.1; iPad Air 2, iPadOS 15.1; iPhone 12 Pro, iOS 15.1; TV 4th Gen, tvOS 15.1; HomePods, audioOS 15.1 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Nov 25, 2021 1:35 PM in response to grace5981

How did you remove the payment method? Do you have a NONE option in the payment methods that you chose?


If you don't have a NONE option, you usually have to have a valid payment option in your account details, even to download free apps.


M1 Mac mini, macOS 12.0.1; Watch, series 5 GPS/cellular, watchOS 8.1; iPad Pro 2nd Gen, iPadOS 15.1; iPad Air 2, iPadOS 15.1; iPhone 12 Pro, iOS 15.1; TV 4th Gen, tvOS 15.1; HomePods, audioOS 15.1 and Airport Express w/ Airplay 2

verification required

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.