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deedra4848 Author

Level 1

7 points

My Powerbeats pro box has solid red light and won’t pair even after pushing the button

Why is my Powerbeats pro showing solid red light and won’t pair

Posted on Nov 24, 2021 9:22 PM

Top-ranking reply

Bryan_K1

Community Specialist

Posted on Nov 25, 2021 3:29 PM

Hello deedra4848,

We see that you're having trouble with your Powerbeats Pro. We'd be happy to help!

A red light indicates that the battery life is low. If you're unable to resolve this by simply charging your Beats, you'll want to try resetting them.

This article can walk you through that: Reset your Beats earphones

Cheers!

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My Powerbeats pro box has solid red light and won’t pair even after pushing the button

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