Keyboard not working with the iPad since the last upgrade

Cannot get the iPad to work with keyboard… blue boxes, non responsive keys, , jumping about doing very odd things… have had to take the keyboard off… an expensive bit of kit so surely this needs to be resolved?

iPad, iOS 10

Posted on Nov 25, 2021 4:50 AM

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Question marked as Top-ranking reply

Posted on Nov 26, 2021 7:44 AM

777__ wrote:

Cannot get the iPad to work with keyboard… blue boxes, non responsive keys, , jumping about doing very odd things… have had to take the keyboard off… an expensive bit of kit so surely this needs to be resolved?

Check your Accessibility settings and make sure Full Keyboard Access is set to OFF.

2 replies
Question marked as Top-ranking reply

Nov 26, 2021 7:44 AM in response to 777__

777__ wrote:

Cannot get the iPad to work with keyboard… blue boxes, non responsive keys, , jumping about doing very odd things… have had to take the keyboard off… an expensive bit of kit so surely this needs to be resolved?

Check your Accessibility settings and make sure Full Keyboard Access is set to OFF.

Nov 26, 2021 7:34 AM in response to 777__

Hi 777__,


Thanks for participating in the Apple Support Communities. We understand that your iPad doesn't work as expected when your keyboard is connected. We'd like to know more so we can help.


Reply with the answers to these questions:


  • Which model iPad are you using, and what's the exact iPadOS version it's running?
  • What type of keyboard are you using?
  • Do you notice this behavior when you use specific apps?


Take care.

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Keyboard not working with the iPad since the last upgrade

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