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iPhone 11 Max Pro won’t turn off

My 11Max Pro won’t turn off, the screen is frozen and I can’t open any apps. *I RESOLVED MY ISSUE BY FOLLOWING jonesaustin RECOMMENDATIONS BELOW* Quickly push the up volume, then down volume (do it quickly-that’s the key), then hold in the power button until the “power off” slide appears. WORKED!

iPhone 11 Pro Max

Posted on Nov 25, 2021 6:46 AM

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Question marked as Top-ranking reply

Posted on Nov 25, 2021 7:00 AM

Thank you, @ChrisJ4203.

I got it to turn off with @Jonesaustin’s recommendation.

I will mark my problem solved. I’m still new. 😆

3 replies

iPhone 11 Max Pro won’t turn off

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