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Yesterday, my Apple TV box stopped working in the middle of a show.
Today, I reset the box.
Now I am unable to watch anything. I tried to download the apps, but I enter the password, and nothing.
Everything works on my iPad and my TV's Apple TV.
What is the next step in troubleshooting?
Apple TV 4K, tvOS 15
Please try:
· Unplug Modem from it’s power source for 2-3 minutes and then plug it back in.
· Unplug Router from it’s power source for 2-3 minutes and then plug it back in.
· Unplug Apple TV from it’s power source for 2-3 minutes and then plug it back in and retest the system.
If the above steps do not work, please call AppleCare for assistance, to find the phone number please click AppleCare Contact Info.
Please try:
· Unplug Modem from it’s power source for 2-3 minutes and then plug it back in.
· Unplug Router from it’s power source for 2-3 minutes and then plug it back in.
· Unplug Apple TV from it’s power source for 2-3 minutes and then plug it back in and retest the system.
If the above steps do not work, please call AppleCare for assistance, to find the phone number please click AppleCare Contact Info.
That worked. Thank you
Your welcome.
My Apple TV 4K will not download any apps or shows
