You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I missed my Apple Music payment and I lost my music

Hello! I recently had fraud committed on my debit card so I had to cancel it, and it took me time to go get a new debit card because I have been busy with work. So I missed my payment for apple and just started it again today because I got my card this week. I lost all the music I had and it was a lot of music can I get it back please? I missed my payment by only a week, and really want all my music and playlists back because they are special.



[Re-Titled by Moderator]

iPhone 7 Plus, iOS 14

Posted on Nov 25, 2021 1:35 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 25, 2021 2:20 PM

Once you cancel your subscription or let it expire, there is no guarantee if or for how long your music library will be retained after the last billing cycle. Sorry, but you will have to start from scratch. You can try the 'Get Support' link at the top-right corner of this page. Maybe they can help, but I doubt it.



1 reply
Question marked as Top-ranking reply

Nov 25, 2021 2:20 PM in response to emmaab17

Once you cancel your subscription or let it expire, there is no guarantee if or for how long your music library will be retained after the last billing cycle. Sorry, but you will have to start from scratch. You can try the 'Get Support' link at the top-right corner of this page. Maybe they can help, but I doubt it.



I missed my Apple Music payment and I lost my music

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.