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Locked out Mac comp

If unable to get into comp due to forgetting password what do u do ?

Posted on Nov 25, 2021 5:37 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 25, 2021 7:28 PM

Hi Kimberly,


Try these steps to reset your password and unlock your user account:


https://support.apple.com/en-ca/HT202860

https://support.apple.com/en-ca/HT212190

2 replies

Nov 26, 2021 2:26 AM in response to Kimberlyxxxxxx

Reset Computer Password 




Intel Computer


1 - Restart computer and immediately hold Command + r keys


2 - Top Tool Bar >> Utilities >> Terminal


3 - Type resetpassword as one word and no spaces


4 - Press Return key


5 - Follow the prompts and remember the New Password




Apple Silicon M1 Computer 


1 - Choose Apple menu > > Shut Down.


2 - Press and hold the power button on your Mac until you see “Loading startup options.”


3 - Click Options, then click Continue. 


4 - Top Tool Bar >> Utilities >> Terminal


5 - Type resetpassword as one word and no spaces


6 - Press Return key


7 - Follow the prompts and remember the New Password

Locked out Mac comp

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