Face ID is not working on my iPhone
It’s not working
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Hello ~If you have followed all the steps in the article that you came from and are still experiencing a problem with your Face ID…the next step is to have your device checked by Apple. Take a look here:
Genius Bar Reservation and Apple Support Options
Also read through this information before taking your device in:
Get your iPhone, iPad, or iPod touch ready for service - Apple ...
~Katana-San~