You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Mac shows it's up to date but I need a more current version to download an app. How can I fix this?

I'm trying to update the version on my Mac from the iOS Catalina to 11.0 or later but it's showing I'm up to date when I check current version ( Catalina). Does this mean my computer is incapable of loading version 11.0? and if so how can I remedy the problem?

MacBook Pro 15″, macOS 10.15

Posted on Nov 26, 2021 7:21 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 26, 2021 7:38 AM

iOS is for iPhones and iPads.

macs run on Mac OS X or macOS.


Installing a newer OS is called an upgrade.


Which OS you can upgrade to will be governed by which model and year your mac is.


Click on the  top left of your screen click on About This Mac to find out the year of your mac.


For macOS Big Sur,


Open Safari and click on this link, 


How to get older versions of macOS

Go to Check Compatibility to see if your mac qualifies for macOS Big Sur.

Then go to the Use Safari to download macOS section and click on macOS Big Sur.


Before upgrading make a full back up of your Mac.


Check that third party apps you use have updates available for the new OS.

https://roaringapps.com

Check that your printers/ scanners etc have updated drivers and software available for the new OS.


Connect your mac to your router via cable rather than rely on WiFi.

Do not use your mac while it is downloading

and do not use any other devices that share the same internet connection.


If the App Store says ‘Open’ then it is detecting a previous download of the install app

go to the Applications folder locate Install macOS ******.app.

Move it to the Trash, empty the Trash.

Restart, click on the link again, the App Store should say ‘Get' or 'Download'.


If you want to or are able to upgrade to Monterey open Safari and click on the link below,

How to upgrade to macOS Monterey – Apple Support (UK)



2 replies
Question marked as Top-ranking reply

Nov 26, 2021 7:38 AM in response to pennyfromjohnstown

iOS is for iPhones and iPads.

macs run on Mac OS X or macOS.


Installing a newer OS is called an upgrade.


Which OS you can upgrade to will be governed by which model and year your mac is.


Click on the  top left of your screen click on About This Mac to find out the year of your mac.


For macOS Big Sur,


Open Safari and click on this link, 


How to get older versions of macOS

Go to Check Compatibility to see if your mac qualifies for macOS Big Sur.

Then go to the Use Safari to download macOS section and click on macOS Big Sur.


Before upgrading make a full back up of your Mac.


Check that third party apps you use have updates available for the new OS.

https://roaringapps.com

Check that your printers/ scanners etc have updated drivers and software available for the new OS.


Connect your mac to your router via cable rather than rely on WiFi.

Do not use your mac while it is downloading

and do not use any other devices that share the same internet connection.


If the App Store says ‘Open’ then it is detecting a previous download of the install app

go to the Applications folder locate Install macOS ******.app.

Move it to the Trash, empty the Trash.

Restart, click on the link again, the App Store should say ‘Get' or 'Download'.


If you want to or are able to upgrade to Monterey open Safari and click on the link below,

How to upgrade to macOS Monterey – Apple Support (UK)



Nov 26, 2021 7:39 AM in response to pennyfromjohnstown

The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.


With the above information in-hand - follow this How to get old versions of macOS and verify what version this computer Qualifies to install.  For Best results use Safari to commence the download as Others may not work.


Point # 4 - Does the intended computer qualify for the upgrade to Big Sur


Point # 1 - Does the >>  Computer Qualify for the Monterey upgrade 


Safari will open a redirect and open the Apple Store where the download can commence


Tips Big Sir Upgrade Released Nov 2020


Tips Monterey Upgrade  Released Oct 25, 2021


Make Time Machine Backup  is very useful and can be used to Revert to Previous Working macOS



Are there any AntiVirus, Disk Cleaner, Optimizers, Un-installers, etc installed which should be removed as per Developers Instructions. They are useless, unneeded, cause havoc and interfere with the normal  operation of the OS and may even Corrupt the OS requiring a Reinstallation

My Mac shows it's up to date but I need a more current version to download an app. How can I fix this?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.