Can’t see live comments, hearts or add comments on Instagram Live

I can’t see live comments, hearts or add comments on Instagram Lives. I have an iPhone 13 Pro Max, running on iOS 15.1.1. I deleted the app and reinstalled it and the issue continues. I tried clicking everywhere on the Instagram live. Nothing makes live comments or hearts visible. Same thing happening on my iPad Pro. I appreciate any suggestions on how to fix this problem. Thank you.

iPhone 13 Pro Max

Posted on Nov 26, 2021 1:13 PM

Reply
2 replies

Nov 26, 2021 3:01 PM in response to Seallbay

Thank you… I have the same persistent issue on ALL Instagram Lives, not only the one on the screenshot. It is an issue I’ve had since I got the iPhone 13 Pro Max last month. Never had this problem of not being able to see comments on Lives on my previous phone, and iPhone 11 Pro. I have updated the app and reinstall several times. I also just reported the issue to Instagram. I hope the respond/help. Thank you again.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Can’t see live comments, hearts or add comments on Instagram Live

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.