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Lasvegasvac Author

Level 1

4 points

My phone says iPhone is disabled, I was not able to locate the device on my iTunes account

My iPhone say iPhone disabled and I can’t find it on my account

iPhone 13 Mini

Posted on Nov 26, 2021 1:31 PM

Top-ranking reply

Axel Foley

Level 10

149,592 points

Posted on Nov 26, 2021 1:34 PM

You will need to reset the passcode on the iPhone. You will need a computer to complete this task. You can reset your passcode by following the instructions in this article by Apple ➔ How to reset your passcode on a disabled iPhone. All your data on your iPhone will be wiped clean in the process.

If you have a backup created then you can ➔ Restore Your iPhone from that backup file. If you do not have a backup file created then you will lose all your data on the iPhone.

If Photos, Messages and Contacts are synced to iCloud then you will be able to retrieve them after setting up iCloud on your iPhone after you reset the passcode and sign into iCloud.

Axel F.

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My phone says iPhone is disabled, I was not able to locate the device on my iTunes account

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