Logitech Brio not HD in Zoom on MacBook Pro 16 M1 Max OS Monterey

Logitech Brio not HD in Zoom on MacBook Pro 16 M1 Max OS Monterey


Anyone found a fix?

MacBook Pro 13″, macOS 11.4

Posted on Nov 26, 2021 1:52 PM

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Question marked as Top-ranking reply

Posted on Nov 27, 2021 3:16 PM

I have this issue too, and have found a temporary workaround completely by accident. As I was trying to figure this problem out while in Zoom I happened to check out FaceTime and noticed it would correct the Zoom image.


1) Have Zoom open and your external webcam active.

2) Open an app that uses the external webcam, such as FaceTime or Photo Booth.

3) Swap between the MacBook's built in camera and the external webcam.

4) Go back to Zoom.


Apparently, activating HD in another app seems to give Zoom a kick in the pants. I say this is temporary because if you turn off your camera you have to repeat the process.


Add this problem to the USB-C hubs not working and Calendar being incredibly slow when using Exchange accounts and I am now following 3 different bugs that have all cropped up since "upgrading" to Monterey. I deliver online training for a living. The Zoom issue is not insignificant to me. I may have to reinstall Big Sur.

8 replies
Question marked as Top-ranking reply

Nov 27, 2021 3:16 PM in response to WilliamBlo

I have this issue too, and have found a temporary workaround completely by accident. As I was trying to figure this problem out while in Zoom I happened to check out FaceTime and noticed it would correct the Zoom image.


1) Have Zoom open and your external webcam active.

2) Open an app that uses the external webcam, such as FaceTime or Photo Booth.

3) Swap between the MacBook's built in camera and the external webcam.

4) Go back to Zoom.


Apparently, activating HD in another app seems to give Zoom a kick in the pants. I say this is temporary because if you turn off your camera you have to repeat the process.


Add this problem to the USB-C hubs not working and Calendar being incredibly slow when using Exchange accounts and I am now following 3 different bugs that have all cropped up since "upgrading" to Monterey. I deliver online training for a living. The Zoom issue is not insignificant to me. I may have to reinstall Big Sur.

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Logitech Brio not HD in Zoom on MacBook Pro 16 M1 Max OS Monterey

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