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the iphone disappeared from the list of devices in find my iphone and i didn't erase the data

I lost my iPhone 3 weeks ago. I could see my iPhone in Find my when I signed in to my Apple ID on the website

** Note: I have not removed or erased device. So, I just want to know why my iPhone isn't showing up in the device list in Find my?

Can you help me Apple support give me the reason?

thank you in advance!

Posted on Nov 26, 2021 3:30 PM

Best reply

Eric Root

Level 10

684,111 points

Posted on Nov 26, 2021 6:12 PM

Based on your screen shot, the iPhone is off line, so it isn't connected to the Internet. If it isn't connected to the Internet, its location won't show in Find My Phone.

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the iphone disappeared from the list of devices in find my iphone and i didn't erase the data

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