Contact photo keeps disappearing in Share Name and Photo setting

Whenever I set up a contact photo in the Share Name and Photo setting, and then leave the setting and come back to it, the contact photo disappears. I don't know why that keeps happening. I tried powering off my phone and powering it back on, but that didn't fix it. Below is a gif of the glitch that I'm talking about. Anybody know how to fix this glitch?

iPhone 11, iOS 15

Posted on Nov 27, 2021 6:14 AM

Reply
3 replies

Nov 28, 2021 7:52 AM in response to Matthew_Grant

Hey Matthew_Grant,


It appears that your photo isn't staying set in Settings > Messages > Share Name and Photo after you leave that screen. You've taken a great step by restarting. You can also make sure that your iPhone 11 is fully updated to see if that might help:


Let us know if that helps or if your iPhone 11 is already fully updated. Also, does this happen with any photo you try to set or the specific one showing in your GIF?


Best wishes to you.

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Contact photo keeps disappearing in Share Name and Photo setting

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