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IMAC OS upgrade

I am trying to upgrade from High Sierra to Mojave and get a message that is unable due to

Mojave (from Apple Website) is damaged.

What do I do?


iMac 21.5″, macOS 10.13

Posted on Nov 27, 2021 11:39 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 27, 2021 12:20 PM

Also, ensure that you only use Safari to download the installer. It will likely fail if using Firefox or other browser.


You may also try making the upgrade while booted in safe mode. (hold the shift key down at startup). It can take much longer to safe boot (10 min) so be patient.

How to use safe mode on your Mac - Apple Support 


Safe mode disables loading third-party drivers, forces the OS to clear certain caches and logs and does other miscellaneous housekeeping. It's non-destructive to user data so is safe to do. Very often certain weird software behavior is corrected by simply logging in this way as a troubleshooting method. When you're in safe boot, the machine will not be at its best performance, especially with graphics, but that's expected.


EDIT - in addition, disable or uninstall any anti-virus, clean up or optimizing apps you may have installed as these can easily interfere with the upgrade process.

3 replies
Question marked as Top-ranking reply

Nov 27, 2021 12:20 PM in response to LB Whipple

Also, ensure that you only use Safari to download the installer. It will likely fail if using Firefox or other browser.


You may also try making the upgrade while booted in safe mode. (hold the shift key down at startup). It can take much longer to safe boot (10 min) so be patient.

How to use safe mode on your Mac - Apple Support 


Safe mode disables loading third-party drivers, forces the OS to clear certain caches and logs and does other miscellaneous housekeeping. It's non-destructive to user data so is safe to do. Very often certain weird software behavior is corrected by simply logging in this way as a troubleshooting method. When you're in safe boot, the machine will not be at its best performance, especially with graphics, but that's expected.


EDIT - in addition, disable or uninstall any anti-virus, clean up or optimizing apps you may have installed as these can easily interfere with the upgrade process.

IMAC OS upgrade

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