Why can’t I update my phone
Why can’t I update my phone ?
Question marked as
Top-ranking reply
What happens when you try?
• If you have an iPhone 5S or 6/6plus, the highest you can update to is 12.5.5
• If you have an iPhone 6S through 11, you can update to 14.8.1 or 15.1
• If you have an iPhone 12 or 13 you can update to 15.1.1
Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.
Make sure you:
• Are using a WiFi connection (not a hotspot).
• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.
• Are not using a VPN connection.
• Do not have power save mode turned on.
• Do not have a beta version installed.
• You have at least 6 gigs of storage available.
You can also check out this article for help -
If your iPhone, iPad or iPod touch won’t update