Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

unjustified debiting of money from the account number

Hello! This morning (28.11.21.) Money was withdrawn from my account number! I would like to know where and for what Apple wrote off my money, because I didn’t make any subscriptions and didn’t make any purchases! I am waiting for an answer to my mail


[Email Edited by Moderator]

iPhone XR, iOS 15

Posted on Nov 28, 2021 1:41 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 28, 2021 1:44 AM

Check your bank statement. It might be a fake message.


Shouldn't be this case, start reading this support page:--> Subscriptions and Billing – Official Apple Support, and check each of the first 4 sections.


If you cannot find the information you were looking for, please contact iTunes Store Support Team directly, using this link:--> iTunes Store & App Store – Get support for various issues, and choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.


Regards

Giulio

1 reply
Question marked as Top-ranking reply

Nov 28, 2021 1:44 AM in response to Ketrin-

Check your bank statement. It might be a fake message.


Shouldn't be this case, start reading this support page:--> Subscriptions and Billing – Official Apple Support, and check each of the first 4 sections.


If you cannot find the information you were looking for, please contact iTunes Store Support Team directly, using this link:--> iTunes Store & App Store – Get support for various issues, and choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.


Regards

Giulio

unjustified debiting of money from the account number

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.