Lost my administrator password
Lost/forgot my administrator password so I cannot update my operating system
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Lost/forgot my administrator password so I cannot update my operating system
Reset Computer Password
Intel Computer
1 - Restart computer and immediately hold Command + r keys
2 - Top Tool Bar >> Utilities >> Terminal
3 - Type resetpassword as one word and no spaces
4 - Press Return key
5 - Follow the prompts and remember the New Password
Apple Silicon M1 Computer
1 - Choose Apple menu > > Shut Down.
2 - Press and hold the power button on your Mac until you see “Loading startup options.”
3 - Click Options, then click Continue.
4 - Top Tool Bar >> Utilities >> Terminal
5 - Type resetpassword as one word and no spaces
6 - Press Return key
7 - Follow the prompts and remember the New Password
Reset Computer Password
Intel Computer
1 - Restart computer and immediately hold Command + r keys
2 - Top Tool Bar >> Utilities >> Terminal
3 - Type resetpassword as one word and no spaces
4 - Press Return key
5 - Follow the prompts and remember the New Password
Apple Silicon M1 Computer
1 - Choose Apple menu > > Shut Down.
2 - Press and hold the power button on your Mac until you see “Loading startup options.”
3 - Click Options, then click Continue.
4 - Top Tool Bar >> Utilities >> Terminal
5 - Type resetpassword as one word and no spaces
6 - Press Return key
7 - Follow the prompts and remember the New Password
Diz-588 Said:
"Lost/forgot my administrator password so I cannot update my operating system"
-------
Start here: If you Forgot your Mac Login Password - Apple Support. Also, ask someone else who may know. If it is a company-owned device, then they'd have the answer, I'm sure.
Lost my administrator password