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Level 1

4 points

Why won’t my phone recognize each other to transfer information

why will my new phone not connect with my old one to transfer info

iPhone XS, iOS 14

Posted on Nov 28, 2021 11:21 AM

Top-ranking reply

Level 3

685 points

Posted on Nov 28, 2021 12:54 PM

To transfer data from an old iPhone to a new iPhone you can use the Quick Start feature: https://support.apple.com/en-us/HT210216

Alternatively you can restore the data from an iCloud backup: https://support.apple.com/en-gb/HT204184

If you’re transferring data from Android you’ll need to download the ‘Move To iOS’ app on your Android phone.

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