iPhone forward facing camera has a black screen

My iPhone 11 cameras forward facing camera shows a black screen and it won’t take a picture or video however; the selfie mode works fine in allmodes. As far as I can tell there’s nothing wrong with the cameras hardware I restarted it iPhone a few times and in forward mode the camera has a black screen and no response. Any ideas on why this suddenly would happen is there a fix for it? Thanks!

iPhone 11

Posted on Nov 28, 2021 6:24 PM

Reply
1 reply

Nov 29, 2021 12:28 PM in response to melaniemac

Hey there melaniemac,


Thanks for contacting the Apple Support Communities today. We understand you're running into issues with the back camera on your iPhone, and we'd be happy to get you pointed in the right direction for help.


To get started, we'd recommend going through all the steps listed in the following resource that can help with troubleshooting this specific issue: If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support


If still having issues after going through the steps above, then we would recommend reaching out to Apple Support directly from this link here: Get Support - Apple


We hope that's able to help.


Take care!

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iPhone forward facing camera has a black screen

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