You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Deceased parent

My daughters father passed away, she is sole beneficiary to his estate. What court order is required to release his Apple ID password? We live in Scotland.

Posted on Nov 29, 2021 5:18 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 29, 2021 5:31 AM

Others have asked what is meant by a "court order". I suggest you contact Apple Support and ask them what is meant by that.


Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

4 replies
Question marked as Top-ranking reply

Nov 29, 2021 5:31 AM in response to AnnieMc123

Others have asked what is meant by a "court order". I suggest you contact Apple Support and ask them what is meant by that.


Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

Nov 29, 2021 5:44 AM in response to Limnos

https://www.law.cornell.edu/wex/court_order

Court orders are the means in which decisions or judgments of judicial officers are issued from a court. They can include: an order made after a hearing by a judicial officer, or an order made after parties who have reached their own agreement have applied to a court for consent orders.


https://www.merriam-webster.com/dictionary/court%20order

"an order issuing from a competent court that requires a party to do or abstain from doing a specified act"


Other web sites from reliable sources say the same. Even though we are only supposed to rely upon Apple's documentation as the definitive source, I am assuming not every web site has been hacked and false information placed as to the definition of court order. So to me it sounds like you have to get a legal order from a judicial body telling Apple that the person is deceased and to turn over control of the person's accounts and equipment to you.

Deceased parent

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.