Apple Event: May 7th at 7 am PT
I have canceled an app on my phone and even removed it. It still is trying to take payment. I do not have a card on the phone, how can I stop this?
Hi malynda225,
Welcome to the Apple Community.
We are all Apple users, like yourself, in this community.
So none of us have access to your details, or your accounts.
You may need to contact the issuer of the subscription (Apple ?) to make sure it is properly cancelled.
Apple support have articles online that may help.
How to cancel a subscription from Apple:
(Scroll to the iPhone info.)
https://support.apple.com/en-us/HT202039
If the subscription that you want to cancel is not listed:
https://support.apple.com/en-au/HT212052
Get help with subscriptions not billed through Apple:
https://support.apple.com/en-au/HT207865
And how to:
Request a refund for apps or content that you bought from Apple:
https://support.apple.com/en-au/HT204084
Hope this helps you :-)
Hi malynda225,
Welcome to the Apple Community.
We are all Apple users, like yourself, in this community.
So none of us have access to your details, or your accounts.
You may need to contact the issuer of the subscription (Apple ?) to make sure it is properly cancelled.
Apple support have articles online that may help.
How to cancel a subscription from Apple:
(Scroll to the iPhone info.)
https://support.apple.com/en-us/HT202039
If the subscription that you want to cancel is not listed:
https://support.apple.com/en-au/HT212052
Get help with subscriptions not billed through Apple:
https://support.apple.com/en-au/HT207865
And how to:
Request a refund for apps or content that you bought from Apple:
https://support.apple.com/en-au/HT204084
Hope this helps you :-)
I have canceled this subscription on my phone and you keep trying to take the payment. I also do not use that bank anymore. whats up??
