​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


On my I-Phone I have followed your instructions, but when I try to login on the NAVIENT App I receive an "Unexpected Error" message which tells me to close and retry to which I get the same error message.

On my I-Phone I have followed teh NAVIENT.Com I-Phone setup instructions, however when I try to login on the NAVIENT App I receive an "Unexpected Error" message which tells me to close and retry to which I get the same error message.

Posted on Nov 29, 2021 5:38 AM

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

On my I-Phone I have followed your instructions, but when I try to login on the NAVIENT App I receive an "Unexpected Error" message which tells me to close and retry to which I get the same error message.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.