Mail stopped connecting with Exchange when I upgraded to Monterey

Did Monterey break mail?

I can log into the web app no problem but I get unable to verify account name or password on Mail.


MacBook Pro 15″, macOS 10.12

Posted on Nov 29, 2021 7:09 AM

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6 replies

Dec 27, 2021 1:20 PM in response to jjtillery1

Ok, I got what you mean with "Application password". But somehow that shouldn't be needed for the newest version of the Apple mail application:


https://support.microsoft.com/en-us/account-billing/using-app-passwords-with-apps-that-don-t-support-two-step-verification-5896ed9b-4263-e681-128a-a6f2979a7944


If this is indeed the case it would imply that Apple mail on Montery doesn't support "modern authentication".



Dec 27, 2021 6:44 AM in response to satcomer

Not sure if I should add here or create a new discussion.

I have the same problem.


The connection doctor shows the following message:

Could not connect to this Exchange server. Check your network connection and that you entered the correct informatin in the Account preferences. Also verify that the server supports SSL etc.


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When trying to activate the account it claims its unable to verify my login credentials.


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I have deleted and recreated the account.

Outlook on the same machine works fine using the credentials refused by apple mail.


The "bad account" is working fine in apple mail on another machine under Big Sur using the credentials refused on the Monterey machine.


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Any suggestions as to how I can fix this without downgrading the OS?


Kind regards

Hans





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Mail stopped connecting with Exchange when I upgraded to Monterey

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