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Level 1

4 points

iPhone X freezing on Lock Screen

My iPhone X keeps freezing on the Lock Screen. I’ve tried the force restart method, which used to work as a solution, but now it’s been stuck on the Lock Screen. What else can I try to do?

iPhone X

Posted on Nov 29, 2021 12:26 PM

Best reply

Tesserax

Level 10

149,289 points

Posted on Nov 29, 2021 12:30 PM

See if the following support article can help: If your iPhone won't turn on or is frozen - Apple Support

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3 replies

Best reply

Tesserax

Level 10

149,289 points

Nov 29, 2021 12:30 PM in response to Khanyi411

See if the following support article can help: If your iPhone won't turn on or is frozen - Apple Support

Tesserax

Level 10

149,289 points

Nov 29, 2021 1:12 PM in response to Khanyi411

Potentially, yes. Be sure to make a Genius Bar appointment before you go.

Ref: Genius Bar Reservation and Apple Support Options - Apple

Khanyi411 Author

Level 1

4 points

Nov 29, 2021 12:40 PM in response to Tesserax

Thanks. Would I be able to go in an Apple store and do the recovery mode thing over there?

iPhone X freezing on Lock Screen

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