Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Some ProRes flavors do not display correctly in QuickTime on M1 MacBookPro

On my brand new MacBook Pro running 12.0.1 Monterey, some flavors of ProRes 422 HQ and/or 4444 produce only BLACK images when opened in QuickTime Player (or inside Adobe After Effects or Premiere). I can hear the AAC soundtrack fine, but the video is blank. (RV Player from Shotgrid opens them fine.)


Older versions of MacOS where the files do open or import fine reveal that these are "Lavc58.18.1000 prores_ks" flavors with Trillions of Colors+, and I'm pretty sure they were originally generated/encoded by ffmpeg.


Hoping filing this report will somehow lead to the QuickTime team updating the next round of the Monterey OS or QuickTime components, and my M1 machine will soon be able to read what my older machine has no trouble with. (If there is somewhere else to submit this bug, someone please let me know.)


Thanks,

z

MacBook Pro 16″, macOS 12.0

Posted on Nov 29, 2021 3:17 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 29, 2021 11:43 PM

This is a user-to-user forum and the best place to send feedback to Apple is:


https://www.apple.com/feedback/


You might want to check ffmpeg settings. See also:


"Apple ProRes and ProRes RAW Authorized Products. ... In some instances, unauthorized codec implementations have been used in third-party software and hardware products. Using any unauthorized implementation (such as the FFmpeg and derivative implementations) might lead to decoding errors, performance degradation, incompatibility, and instability."


https://support.apple.com/en-us/HT200321

Similar questions

1 reply
Question marked as Top-ranking reply

Nov 29, 2021 11:43 PM in response to rzanerutledge

This is a user-to-user forum and the best place to send feedback to Apple is:


https://www.apple.com/feedback/


You might want to check ffmpeg settings. See also:


"Apple ProRes and ProRes RAW Authorized Products. ... In some instances, unauthorized codec implementations have been used in third-party software and hardware products. Using any unauthorized implementation (such as the FFmpeg and derivative implementations) might lead to decoding errors, performance degradation, incompatibility, and instability."


https://support.apple.com/en-us/HT200321

Some ProRes flavors do not display correctly in QuickTime on M1 MacBookPro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.