Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Family sharing is not working

I am part of a family sharing unit where my wife is subscriber to Apple News+ and Music. My kids can use both services as part of family sharing but I am unable to use. If I go into my settings I am told that I have access to these services but when I try and use them I am prompted to take out my own subscription. Does anyone have any advice here?

iPhone 6s, 15

Posted on Nov 30, 2021 5:16 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 3, 2021 3:46 AM

This is the only thing I hadn’t tried as I was concerned about my kids losing the iCloud storage I had shared… I took the chance though and it has worked perfectly:)


thank you so much, this has been annoying me for months


SOLVED

3 replies

Dec 2, 2021 10:25 PM in response to Ramsbottom1934

Hi,


If you are having issues with accessing the shared Subscriptions, and no one else is, I would recommend leaving the Family Sharing and rejoining.


On your device, go to:

Settings > Name > Family Sharing > Me > Leave Family


Once you have confirmed you are no longer tied to the FS, have the organizer send you another invite via iMessage.


On the Organizers device, go to:

Settings > Name > Family Sharing > Add Member > Invite via iMessage > click on the link > rejoin the FS.


Once you have rejoined the Family, go to Settings > Music and confirmed Sync Library is enabled as well as Automatic Downloads.

Attempt to access and download Apple Music content within the Music App, as well as as the News+ App.


This should resolve your issue.


https://support.apple.com/en-us/HT201088


https://support.apple.com/en-us/HT201088


https://support.apple.com/en-us/HT204926


https://support.apple.com/en-us/HT205595


Hope this helps!



Family sharing is not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.