You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

SarahRSM Author

Level 1

4 points

Connecting two separate pairs of AirPods

i couldn’t connect the left Pair of my old airpod with the new one using Iphone7 plus !

Posted on Nov 30, 2021 6:25 AM

Top-ranking reply

javaliga

Level 10

119,863 points

Posted on Nov 30, 2021 12:47 PM

I am afraid it is not as simple as that. Generally, the serial numbers of both AirPods and the case must all match for proper operation. That is why Apple needs to know the serial numbers when replacing one of them. From:

How to find your lost AirPods, AirPods Pro, or AirPods Max - Apple Support

"If you still can't find your AirPod or Charging Case, or if something is damaged, get the serial number and then contact Apple Support for a replacement. Then learn how to set up your replacement.

You can also learn more about AirPods pricing and service options."

View in context

Connecting two separate pairs of AirPods

Similar questions