iphone 15 update stuck on preparing update

how long should preparing update take on iphone


iPhone 8, iOS 14

Posted on Nov 30, 2021 10:19 AM

Reply
1 reply

Dec 1, 2021 8:58 AM in response to lewette

Hello lewette,


Welcome to Apple Support Communities! We understand your concern with your iPhone stuck on preparing update. We're happy to assist you with this. 


We see you referenced: Update your iPhone, iPad, or iPod touch. This article was a great place to start! "You need an Internet connection to update your device. The time it takes to download the update varies according to the size of the update and your Internet speed.":

Take a look at this article for suggestions to help resolve this issue: If your iPhone, iPad or iPod touch won’t update



Best Regards. 

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iphone 15 update stuck on preparing update

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