You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Endocafe Author

Level 1

4 points

Apple ID

I am trying to set up as a new Apple Watch but it brings up a old Apple ID that I do not have access to, I’ve impaired it multiple times but every time it says ‘enter password’ and I don’t have access to it

Apple Watch SE, watchOS 7

Posted on Nov 30, 2021 11:09 AM

Top-ranking reply

Limnos

Level 10

417,931 points

Posted on Nov 30, 2021 11:14 AM

Click on this link to read "About Activation Lock on your Apple Watch" --> https://support.apple.com/HT205009

- Apple can completely reset a device if a person can provide sufficient evidence of valid ownership. Do this online at: Activation Lock support request - https://al-support.apple.com/#/additional-support Apple says, "Proof of ownership documentation is required," but does not state what currently constitutes proof. Prior to this new online service Apple typically required the original receipt issued by an Apple Authorized dealer and documented provenance (so typically it would be the original owner who does this, or a descendant with legal proof of ownership).

View in context

Apple ID

Similar questions