Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why iPhone not update

Why does 11 Pro iPhone NOT want to update? It shows I have 185 GB available space on my phone . This phone has 256 GB total.

iPhone 11 Pro

Posted on Dec 1, 2021 2:16 AM

Reply
4 replies

Dec 1, 2021 2:22 AM in response to MiMiCo1519

Assuming you're trying to update your device wirelessly, and bearing in mind that to perform such a procedure you need to connect your device to a reliable and fast Wifi Network with internet access (no cellular data, unless you use a 5G network, no personal hotspot on your device, no VPN connections are admitted, and I suggest that you keep the device plugged into power during the whole update process), read this suppport article:--> If your iPhone, iPad or iPod touch won’t update


If the issue persists, try to update it via computer (if you don't have a computer borrow one from your friends/neighbors, or ask for help at an Apple Store or Authorized Service Provider):

Learn how to update your device manually if you're using a Mac with macOS Catalina or later, or if you're using a Mac with macOS Mojave or earlier or a Windows PC.


If you still get no help, contact Apple Support directly, using this link:--> Get Support

Regards

Giulio

Why iPhone not update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.