iCloud update payment details
my Visa card was broken and I got new one with new serial number and expire date, I can’t update my payment details so that the iCloud can renew my monthly subscription. What can I do ?
iPhone 12, iOS 15
User profile for user:
AppleJen77
User level:
Community Specialist
Greetings, menna55!
Thanks for reaching out to the Apple Support Communities! It sounds like you are having an issue updating your payment method for your Apple ID. If you have followed the steps in this article to Change, add, or remove Apple ID payment methods and still have an issue, we would recommend reaching out to Apple directly by checking out this link to Get Support and they will be more than happy to proceed with additional steps.
We wish you the best!